I've posted some additional information to bug #526 and have attempted to reopen it. Bugzilla still lists it as "Resolved", though. Please reopen it.
Dear user, Thank you for the extensive additional information regarding problem #526. I have reopenned Problem #526, and its status is now "Reoppenned Works-for-me" until the responsible has a chance to look at it. We appreciate your efforts to add the information in the existing problem report which is related to your current problem. We will check whether it is possible, when doing this for you to reopen a report, or whether this can be done only by the original submitter and developers. We will treat this problem report as a request to document this process in our 'Geant4 Problem reporting', and potentially enable refinement. I am thus recategorising it (to WebTools.) In the meantime, please use #526 to follow the relevant Geant4 implementation problem. Best regards, John Apostolakis
A bug report which has been closed can only be reopened by the person assigned to it (if he acknowledges that indeed the problem is to be reopened) or by any other developer having priviledges.